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WE ARE OPEN - However, our suppliers are not allowing same day pickup which allow us to ship your orders directly from here every day. They are "drop shipping" for us. Due to the increase shipping volume they have, they are taking 1-3 days to ship out. We are not getting tracking information from them for 1-3 days either. We have many items here in our warehouse and are shipping same day at this time. UPS, FedEx, and USPS are also experiencing an increased volume which is delaying delivery times as well. Please allow 3-9 days for orders to arrive. This is not our normal lead time, but all our suppliers are able to offer at this time. CALL HOLD TIMES - We have experienced a large increase in phone calls. Please feel free to text us directly so you do not have to hold. 800-745-6830. We will get back to you asap! E-Mail is also available. support@directcycleparts.com. Please allow 24-48 hours for a response as our team strived to offer the best customer service to everyone. |
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